AI Coworker Console Raises $6.2M to Handle Your IT Complaints

"Most IT requests follow the same predictable patterns"
The modern workplace runs on digital tools, but as organizations become increasingly tech-dependent, their IT teams are drowning in a sea of repetitive requests. Password resets, app access approvals, laptop setups, the same patterns repeat daily across companies of all sizes. While these tasks are predictable, automating them effectively has proven surprisingly difficult, leaving IT departments stretched thin and employees frustrated with slow response times. Console, a San Francisco-based startup is taking a fundamentally different approach to IT automation. Rather than forcing employees to navigate clunky portals or submit traditional help desk tickets, Console operates as an AI coworker directly within Slack, handling routine IT requests instantly while maintaining the oversight and
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Picture of Upasana Banerjee
Upasana Banerjee
Upasana is a Content Strategist with AIM Research. Prior to her role at AIM, she worked as a journalist and social media editor, and holds a strong interest for global politics and international relations. Reach out to her at: upasana.banerjee@analyticsindiamag.com
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