At West Coast Dental, nearly 70,000 insurance claims once sat in the backlog, held up by the slow process of phone-based follow-ups. Resolving them would have required five new hires. Instead, the organization turned to SuperDial, which now handles more than 10,000 calls a month for the group, freeing staff and improving cash flow. For co-founders Sam Schwager and Harrison Caruthers, this is exactly the kind of burden their AI voice company was built to lift.SuperDial is aiming to solve one of healthcare’s most entrenched and expensive inefficiencies: manual administrative phone calls. These calls (for benefits verification, prior authorization, credentialing, claims follow-up, etc.) may seem mundane, but they represent a major drag on a $150 billion revenue cycle management (RCM) indust
SuperDial Raises $15M to Grow Its Agentic AI Network in Healthcare
- By Mukundan Sivaraj
- Published on
The company is “building the connective tissue for how the healthcare ecosystem will communicate in the future.”
