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Council Post: Evolving spectrum of Data Analytics and AI in Retail Sector

Generative AI is bringing new promise to the field by enabling faster service to customers.
The retail sector's journey through the adoption and integration of data analytics is a compelling narrative of transformation, innovation, and strategic revolution, reshaping the landscape of retail operations, customer engagement, and market competition. As one of the early adopters of data and analytics techniques, the retail industry has leveraged these tools to drive competitive advantage. With the worldwide retail market expected to reach over 30+ Trillion USD in 2024 and projected growth of approximately 4% annually, the evolution of data analytics use cases in this sector is significant. This evolution goes beyond mere technology adoption, revealing a story of how analytics has transitioned from foundational applications to cutting-edge, frontier technologies that redefine the s
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Picture of Biswanath Banik
Biswanath Banik
Biswanath is an innovative Data and AI leader with 16 years of experience in shaping and delivering transformative business impact across Banking, Insurance, FinTech and Healthcare sectors in APAC and North America. A former Management Consultant with PwC USA and Oliver Wyman Singapore, currently Biswanath heads the Data Science team at Kredivo Group, a FinTech unicorn in SEA. His work revolve at the intersection of Data, Strategy, Product, and Customer Experience. He has proven track record in application of Data Science with consumer facing companies on Transformation, Value Creation and Growth topics. Biswanath holds the prestigious MS in Analytics from Northwestern University USA. He has lived in 3 different countries and worked in 10+ countries so far. Currently he is based in Singapore (PEP holder)
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