HP Inc. Partners With OpenAI to Scale Frontier Across Its Enterprise

HP Inc. announced a strategic partnership with OpenAI on June 28, 2026 to integrate OpenAI's Frontier platform across its global operations. The agreement follows a four-month pilot program that HP launched in February 2026 to evaluate Frontier across engineering, security, and customer experience functions before expanding the deployment. 

HP said the pilot produced measurable productivity gains. According to the company, one engineer moved through 122 pull requests across 43 projects in a matter of weeks using OpenAI models. 

A security team remediated several software bugs in a single day, work they estimated could otherwise have taken up to a month. HP's security teams have unlocked a directional estimate of roughly 82 hours per week in capacity through AI-assisted vulnerability analysis and remediation, according to the press release.

"With the use of Frontier platform, HP is planning to build a more consistent experience across store, partner, chat, and voice experiences, giving customers and partners faster ways to get answers, complete routine workflows, and move toward resolution," said Prakash Arunkundrum, Chief Strategy and Transformation Officer at HP Inc.

What Frontier Does Inside HP

The Frontier platform is being deployed as a connective layer rather than a set of standalone tools, according to the press release.

HP said Frontier will provide shared context, permissions, evaluation, and deployment patterns across four areas: customer and partner-facing services, customer telemetry and reporting through HP Workforce Experience Platform (WXP), employee productivity, and software development.

According to the company, the platform is designed to provide a common framework for deploying AI agents across business functions while managing access, governance, and evaluation.

The channel opportunity is where the scale becomes most visible. More than 80% of HP's business flows through partners, with over 100,000 partners using the Partner Portal globally, according to the press release. 

Frontier will create a consistent self-service layer across store, partner, chat, and voice experiences, giving partners always-on guidance across program navigation, business information, and operations management without requiring manual intervention from HP teams at each touchpoint.

HP's WXP platform, recognized as a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Management Tools, adds the device intelligence layer. 

Using Frontier, HP is exploring how device telemetry, support knowledge, and operational runbooks can help AI reason across fleet health signals, investigating crashes, Wi-Fi issues, and application hangs faster, eventually supporting automated remediation across managed device fleets, according to the press release.

"HP has been an exceptional early partner, turning early value from OpenAI APIs and tools like ChatGPT and Codex into repeatable systems," said Denise Dresser, Chief Revenue Officer at OpenAI. "We're thrilled to go deeper with them as they move beyond Frontier pilots to deliver measurable business impact at scale."

HP and OpenAI plan to co-develop future use cases with specific focus on data integration, governance, and security.