In 2017, David Karandish and Chris Sims co-founded Capacity as part of the Equity.com incubator program, but their journey into the tech world started long before that. As teenagers, they launched their first company building web pages. Their entrepreneurial spirit didn't stop there—they went on to create an online fashion blog and developed a plug-in for AOL Instant Messenger that converted typed text into spoken speech. By the time they became college roommates, their days were consumed with innovation and hard work, even as they juggled demanding coursework from a "roach-y" apartment and later a house in Maplewood. It was clear early on that Karandish and Sims were determined to build something big.
After successfully selling Answers.com for $900 million, Karandish set his sights o
College Roommates Turn Capacity into a Customer Service Innovative AI Powerhouse
- By Anshika Mathews
- Published on
Our goal with Capacity is to provide a great customer experience while also recognizing that escalating to a human is the right thing to do in many cases.
