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    Self-Checkout Just Got Smarter at Morrisons

    "Morrisons recognize that the best AI solutions deliver measurable results without compromising the customer experience."

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    Self-Checkout Just Got Smarter at Morrisons

    Morrisons announced on August 6, 2026 that it is rolling out Evercheck, Everseen's AI-powered computer vision system, across 200 stores, becoming the first UK supermarket to deploy the technology at scale.

    According to Morrisons, the system uses overhead cameras to compare items placed in a customer's basket with scanned products during self-checkout. If it detects a potential mismatch, it prompts the customer to review or rescan the item before alerting a store colleague.

    An overhead camera provides real-time computer vision analysis throughout the self-checkout transaction. When the system identifies a potential missed or mis-scanned item, it does not flag the customer to a member of staff immediately. It shows a video playback of the moment the error occurred and prompts the customer to try again.

    The system alerts a store colleague only if the customer is unable to correct the discrepancy after a second attempt. The design puts the customer in the resolution loop before escalating, which is precisely what the research says works.

    About the author

    Sachin Mohan

    Sachin is a Senior Writer at AIM Media House. He is a tech enthusiast and holds a very keen interest in emerging technologies and how they fare in the current market. He can be reached at sachin.mohan@aimmediahouse.com

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