Bland AI was founded in 2023 by Isaiah Granet and Sobhan Nejad, evolving from their previous venture, Intelliga Health. The motivation behind creating Bland AI stemmed from a personal experience of Nejad, whose aunt faced significant challenges in accessing medical treatment due to insurance issues. This incident highlighted the inefficiencies in communication systems, particularly in call centers, prompting the founders to develop a solution that leverages AI technology to improve these processes.
The transition from Intelliga Health
Initially focused on streamlining workflows for healthcare providers, Intelliga Health aimed to assist with insurance appeals and other administrative tasks. However, they soon realized that the problem extended far beyond healthcare. They saw the
Bland AI Secures $40 Million to Transform Phone Calls into Seamless Experiences
- By Aashi Agarwal
- Published on
By automating mundane and repetitive phone tasks, Bland AI agents free up human agents to focus on more complex and valuable interactions.
