When Jesse Zhang and Ashwin Sreenivas co-founded Decagon in 2023, their vision was to revolutionize enterprise customer support with cutting-edge AI technology. What started in San Francisco as an ambitious idea has quickly grown into one of the most talked-about AI companies in the industry. Decagon's AI-powered customer support solutions are designed to automate repetitive tasks, handle complex business logic, and seamlessly integrate with existing systems, all while providing human-like interactions that continuously learn and improve from each conversation.
Decagon’s breakthrough lies in its generative AI agents—sophisticated solutions capable of not only answering customer queries but also taking tangible actions such as processing refunds and updating knowledge bases. This lev
Translucent AI Targets Financial Pain Points of Healthcare Providers
Mukundan Sivaraj
