Chewy Has a $50 Million AI Bet and a Clear Answer to Agentic Commerce
"If you're selling a commodity, I think the disintermediation issue is likely one that needs paying attention."
Retail
How retailers and consumer brands run AI in production.
Research: AIM Research reports on Retail AI →Page 7
Dollar General Is Building an Enterprise AI Operating System
"While we are still early in our AI journey, we are building an AI operating system for the enterprise."
Opinion
From Productivity Myths to Boardroom Metrics: The Real Levers of AI ROI
Why Enterprise AI Still Struggles to Deliver Results
The Playbook Amazon Used to Build AWS Is Back.
"AWS brought the recipe, but together we built the customization our consumers needed."
Zoom Launches ZoomMate To Turn Meeting Chats Into Real Work
The company also said that ZoomMate can draw relevant context from meetings, phone, chat, and other connected collaboration platforms, including Google and Microsoft.
Walmart Capped It. Uber Blew Through It. Microsoft Cut It. The Enterprise AI Bill Is Due.
Token-based AI pricing broke every enterprise budget model built for it.
Kohl's Is Using Google Gemini to Help Customers Find Gifts.
"We're encouraged by the initial results and about the potential for these AI-enabled experiences."
Best Buy Is Building Its Future Around Four Pillars. AI Is One of Them.
"It's about the unique mixture of human, physical, digital and AI and how we amplify it."
Uber Has an AI Productivity Boom and an ROI Crisis at the Same Time
Enterprises can now measure AI-generated activity in extraordinary detail. Proving that it improves products, margins, or customer value is much harder.
Costco’s Highest Converting Traffic Source is AI
"While the volume of traffic generated from AI search is still low, we saw triple digit growth in Q3."
Gap Says It Is Now Brand-Led and Intelligence-Powered
"We are leveraging technology and AI to help our teams make smarter decisions, improve productivity, and drive the right value."
Asana Acquires StackAI to Let AI Agents Execute Across Every Enterprise System
"General-purpose agents talk; specialized agents act."
Catalyst Brands Pushes AI Platform Strategy Across Retail Portfolio
The retailer is building shared data, technology, and AI capabilities across brands including JCPenney, Brooks Brothers, and Aéropostale while expanding enterprise AI adoption.
Cognizant, Travelport, and Anthropic Partner Up to Power Global Travel Bookings with AI
"AI is not a future consideration, it is happening now, and the companies that move fastest and most intelligently will define the next era of travel technology."
The Enterprise AI Boom Is Breaking Down the Call Center Model
The outsourced call center was built to handle volume at low cost. AI handles the same volume at a fraction of the cost.
Yum! Brands Expands Workforce Training to Drive Digital Restaurant Technology
The corporation also said that nearly 300 employees enrolled in the latest cohort, which features three specialized learning tracks
Groupon Is Cutting a Quarter of Its Workforce to Fund Its Rebuild as an AI-Native Company
The restructuring is the operational consequence of Project Foundry, Groupon's initiative to embed AI agents into the core of every function.
Mastercard Launches Agent Suite to Help Merchants Succeed in Agentic Commerce
For agentic commerce to deliver meaningful outcomes for merchants, AI agents need to be embedded with secure payment capability, on top of conversational capability.
Zendesk Launches $100M Initiative to Fuel AI Startups and Expand VC Reach
The company said that more than 50,000 startups have scaled on Zendesk globally, including companies like ElevenLabs and Canva
L’Oréal USA CEO Outlines Three-Part AI Strategy After First 100 Days
L’Oréal USA CEO Alexis Perakis-Valat detailed the company’s AI roadmap, spanning consumer tools, internal functions, and workforce integration.