Rentokil Terminix has appointed Pooja Dewan as its first Chief Data Officer. She joins the Executive Leadership Team and reports directly to CEO Alain Moffroid. Dewan will operate from the company’s Innovation Center in Dallas.
Rentokil Terminix is one of the world’s largest pest control companies, providing termite, residential, commercial, and specialty services. In such a complex environment, integrating information into operations is essential for efficiency and service reliability.
Dewan’s appointment enables the company to make informed decisions quickly, optimize field operations, and maintain high standards across all locations. Through her role, she will oversee enterprise analytics, reporting infrastructure, and data strategy to ensure that insights benefit both employees and customers. By focusing on clarity and usability, she will help teams turn information into actions that improve efficiency, coordination, and service outcomes.
“I believe that transformation succeeds when technology, processes and people move in step, and I’m eager to work across the business to turn data into insights that empower our teams and support customer-centric growth,” Dewan said..
From Data to Decisions: Dewan’s Track Record
Before joining Rentokil Terminix, Dewan led programs that integrated operational data with process improvements across multiple business units. She developed systems that enabled teams to make informed decisions, improve productivity, and enhance service delivery.
At Rentokil Terminix, Dewan will organize and apply information across residential, commercial, and specialty pest control services. She will ensure management dashboards and reporting tools provide clear insights for both field staff and executives. Her work will focus on turning operational information into practical steps for daily decision-making and resource allocation.
Alain Moffroid said, “Pooja’s expertise is a perfect fit for our ambitious innovation goals. She understands that technology and data are only as powerful as the people who use them. Her focus on people and processes will help our teams make smarter, faster decisions, ensuring our data transformation is both effective and sustainable.”
Making Information Work Across Every Service
Rentokil Terminix serves millions of customers across a wide geographic footprint. Dewan will oversee systems to track performance, monitor operations, and coordinate resources across regions. Her role includes standardizing reporting, providing field teams with actionable data, and supporting management in operational oversight.
Field employees will use the data to deliver services efficiently while maintaining consistent quality. Management dashboards will provide a clear view of schedules, field operations, and customer interactions. These tools allow both employees and leadership to access the information necessary to carry out their responsibilities effectively.
The Chief Data Officer role consolidates enterprise-wide data initiatives under a single executive. Dewan’s leadership will integrate analytics, reporting, and operational metrics, enabling the company to manage information in a centralized and organized manner.
Her focus on connecting technology, processes, and people ensures that data supports operational decisions directly. Employees will have access to information needed for everyday tasks, and management will have accurate, up-to-date metrics to guide operations.
Dewan’s appointment reinforces Rentokil Terminix’s approach to operational data management. She will oversee analytics, reporting infrastructure, and information strategy, providing teams with tools to execute their work efficiently. The role directly supports the company’s ability to maintain service standards, optimize field performance, and manage operations across all locations.
