Salesforce Has Made An AI Agent That Is Retail Ready

Salesforce's existing AI foundation has been enhanced with Agentforce, which adds industry-specific intelligence tailored for the unique complexities of consumer goods
AI agents have evolved beyond mere support tools; they are now essential team members across various sectors. They are not replacing humans but rather amplifying their capabilities, enabling businesses to operate with enhanced speed and efficiency.  AI agents being responsible for large-scale outreach, lead qualification, and even closing deals to nurturing relationships by monitoring client needs, providing insights, and delivering timely follow-ups. These agents not only offers prompts, consistent support around the clock, but also added benefit of continuous learning and improvement. Salesforce is betting big on these AI agents. It has introduced Agentforce for Consumer Goods, an AI-driven platform designed to enhance operations in sales, key account management, retail execut
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Upasana Banerjee
Upasana is a Content Strategist with AIM Research. Prior to her role at AIM, she worked as a journalist and social media editor, and holds a strong interest for global politics and international relations. Reach out to her at: upasana.banerjee@analyticsindiamag.com
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