Telcor Acquires Sample Healthcare for AI Revenue Cycle Workflows

TELCOR Inc., a Nebraska-based healthcare technology company, acquired Sample Healthcare, an AI workflow platform focused on revenue cycle and clinical operations, the company announced April 10.

The acquisition adds AI-driven workflow execution capabilities to TELCOR’s revenue cycle management (RCM) platform. Sample’s platform is designed to handle tasks such as prior authorizations, appeals, payer follow-up, and document processing, according to the announcement.

TELCOR said the combined platform enables healthcare providers and laboratories to execute multi-step administrative workflows using AI with human oversight. These workflows typically require staff to move between payer portals, documents, and phone-based interactions.

“The revenue cycle still depends on people moving between documents, payer portals, and phone calls,” Chris Terrano, President of RCM at TELCOR, said in the announcement. “That model does not scale. TELCOR executes that work with AI, shifting revenue cycle operations from manual processes to automated execution.”

TELCOR’s existing RCM platform uses rules-based automation and workflow management to process billing and claims tasks, according to company documentation. It also includes real-time analytics to track operational performance across the revenue cycle.

The addition of Sample Healthcare introduces AI capabilities that interpret unstructured data and execute multi-step workflows, according to the announcement. The company said customers can deploy the platform within weeks and expand usage over time based on results.

“We founded Sample with a simple belief: administrative headache shouldn’t be the bottleneck to accessing care, and AI gives us the tools to make that a reality,” Ankit Ranjan, CEO and Cofounder of Sample Healthcare, said in the announcement. “Partnering with TELCOR gives us the reach to put that technology in front of the thousands of labs and providers who need it most.”

Sample Healthcare will continue to operate as a standalone platform while also integrating with TELCOR’s system, the company said. Customers can deploy it independently or as part of TELCOR’s platform.

Healthcare providers and laboratories face rising administrative costs, staffing shortages, and reimbursement delays, according to the announcement. TELCOR said much of the revenue cycle remains labor-intensive, with fragmented systems contributing to denied claims and slower payments.

TELCOR said it is deploying the AI capabilities within its own revenue cycle service operations to validate performance before broader rollout. The company said this approach allows it to test workflows in production environments and expand deployment across its customer base.

The Sample Healthcare team will remain in leadership roles following the acquisition, the company said. TELCOR said existing customers will gain access to expanded support and additional resources as the platforms are integrated.

The combined platform is designed to automate administrative workflows and improve processing speed and accuracy in revenue cycle operations, according to the announcement.